Refund Policy

Return Policy

We have a 3-day return policy, which means you have 3 days from the date of delivery to request a return.

To be eligible for a return, the item must be in the same condition as received—unused, unworn, with original tags, and in its original packaging. You must also provide the receipt or proof of purchase.

How to Start a Return

To initiate a return, please contact us at business@sorika.in within 3 days of receiving your order.

If your return request is approved, we will provide return instructions and any necessary details.
Items sent back without prior approval will not be accepted.

For any return-related questions, contact us at business@sorika.in.

Damages and Issues

Please inspect your order upon delivery. If the item is damaged, defective, or incorrect, contact us immediately so we can evaluate the issue and resolve it promptly.

Exceptions / Non-Returnable Items

The following items are not eligible for returns:

  • Perishable goods (food, flowers, plants)

  • Custom or personalized products

  • Personal care and beauty products

  • Hazardous materials, flammable liquids, or gases

  • Sale items and gift cards

If you are unsure whether your item qualifies for a return, please contact us before initiating the process.

Exchanges

The fastest way to receive the desired item is to return the original product (if eligible). Once the return is approved, you may place a new order separately.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be processed to the original payment method within 7–10 business days.

  • Processing times may vary depending on your bank or payment provider.

If more than 10 business days have passed since your refund was approved, please contact us at business@sorika.in.